NANAS Domestic Housekeeping Services

Requesting our services is very easy. Simply send us an email or call us at (+34) 696462275. Please be sure to include the following information:

Your contact information (name & phone number)

• The type of professional you need (live-in, number of hours, etc)
• The address where you are going to do the interviews and how to arrive there by public transportation (if the place of work is different from the interview location, please indicate that)
• The pay for the position
• The job description and profile required

All of the candidates we send from NANAS have had a personal interview with our team and have been verified. We work daily to ensure that your experience is as pleasant as possible.

All of our candidates are willing to take the Coronavirus test in case families wish to do so. Nanas & Co will provide families the contact of a trusted provider with whom to manage the test and share detailed information on the different types of tests and their reliability. Furthermore, our candidates follow the health and hygiene recommendations that we all already know.

Most of our competitors charge upfront for their services. We are so confident in our recruiting method that we only charge you after the employee has been working with you for a full month. If you don’t like them, you don’t need to pay us.

This does not usually happen, but when the person is not a good fit for you, we will not charge you anything and will work again on selecting a candidate with the profile you need. We will apply the same commission rate as before when 1 month has passed after the new person began.

Sure. We will be happy to advise you based on your needs.

Yes, NANAS is available 7 days per week. You can call or contact us anytime and we will get back to you as soon as feasible, even if it is a weekend or bank holiday.

Once you decide to hire a new helper, you have an entire month to try their services. While you must pay for the services rendered by the helper, if you don’t like them, you will not need to pay Nanas&Co’s commission. We will call you during the trial period and if everything goes well, at the end of the month we will send you our bill and payment information.

If at any time during the first month you have questions, we are available to assist you on the phone.

Yes, we will try our best. At Nanas&Co we are used to managing unexpected and emergency situations. We will do our best to cover your needs. We are constantly evaluating possible candidates and will prioritize emergency situations.

We are a recruiting company in domestic services and we have built a network of professional helpers that know that we are careful in our placements. We want to establish a long-term relationship with both our clients and our candidates. These professionals are our best ambassadors to attract other professionals who are serious, experienced, responsible and reliable.

When you request our services, we will assess your particular case and will let you know if we consider your position attractive compared to the market or if you will have a hard time finding the right candidate. If the latter is true, we will let you know so that you can adapt your needs to the market or look for other alternatives.

Have your relative or friend contact us. We will be happy to assist them once they agree to our Terms & Conditions. You can't share our candidates with other people or hire them during a one year period unless our commission is paid. 

Canceling your search request is very easy, simply call or write us. Nanas will not charge you for services but we appreciate clients that respect our time and ask that you inform us promptly so that we way assign our candidates to other active clients.

Typically, employees are paid after a month of working is your home. However NANAS does not interfere in your arrangements with your new employee. Any labor relation must fall under the current legislation in Spain which can be found here “Regimen Empleadas del Hogar”.

Our office is in Madrid and most of our clients are also in Madrid, but we have clients throughout Spain (Marbella, Sevilla, Sotogrande) and Europe (London, Luxembourg, etc).